Privacy Policy
Tempo Advisory respects the privacy of the people and organisations we work with.
This policy explains how Tempo Advisory collects, holds, uses and protects personal information. It applies to our website, communications, professional relationships and engagements.
Tempo Advisory manages personal information in accordance with applicable Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles where they apply.
In this policy, Tempo, we, us and our refer to Tempo Advisory.
Personal information we collect
The personal information we collect depends on your relationship with Tempo and the nature of the work.
It may include:
- your name, contact details and communication preferences
- your position, organisation and professional background
- information included in enquiries, correspondence and meeting records
- information relevant to an advisory or mentoring engagement
- subscription details for Tempo Digest
- contractual, invoicing and payment information
- identification, travel and logistical information required for study tours or international arrangements
- information provided through events, professional introductions or business relationships
- technical information generated when you use our website
Sensitive information is collected only where it is relevant to an engagement and with your consent or as otherwise permitted by law.
Client confidentiality is also governed by the terms of each engagement.
How we collect information
We generally collect personal information directly from you when you:
- contact Tempo
- submit an enquiry through our website
- subscribe to Tempo Digest
- communicate or meet with us
- engage Tempo to provide services
- attend an event, study tour or business programme
- provide information through a client, employer or professional representative
We may also collect information from:
- professional referrals and introductions
- clients, advisers and other parties involved in an engagement
- publicly available professional and business sources
- suppliers, service providers and project partners
- organisations responsible for events, travel or business programmes
You may browse the public areas of our website without identifying yourself. Where practical, you may also contact us using a preferred name. Some services and enquiries require sufficient information for Tempo to understand the matter, communicate with you and meet professional or legal responsibilities.
How we use information
Tempo uses personal information to:
- respond to enquiries
- assess and establish professional engagements
- provide Strategic Advisory, China Advisory and Executive Mentoring services
- support procurement, study tours, development activities and related programmes
- communicate with clients, professional contacts and project participants
- manage contracts, accounts, records and business operations
- deliver Tempo Digest and other requested communications
- organise meetings, events, travel and international arrangements
- conduct research and prepare advice
- maintain and improve our website, systems and services
- manage security, risk, insurance and professional responsibilities
- meet contractual and legal obligations
We may also use information for a related purpose that you would reasonably expect, with your consent, or where Australian law authorises or requires its use.
Tempo Digest and other communications
When you subscribe to Tempo Digest, we use your email address and communication preferences to provide the publication and related updates from Tempo.
Each electronic publication provides a simple way to unsubscribe. You may also update your preferences by contacting us at any time.
Website information and cookies
Our website may use cookies, analytics and related technologies to understand how visitors use the site and to support its performance and security.
The information collected may include:
- internet protocol address
- browser and device type
- general geographic location
- pages viewed
- time spent on the website
- referring website or link
- interactions with website content
This information may be aggregated for reporting and analysis.
Your browser settings provide control over cookies. Some website functions may rely on essential cookies to operate effectively.
Technology and AI-assisted systems
Tempo uses technology and AI-assisted systems to support selected research, document review, knowledge management and operational workflows.
We apply access controls, confidentiality requirements and information-handling practices appropriate to the nature and sensitivity of the material. Technology supports the work, while judgement and accountability remain with Tempo’s principals.
Personal information may be processed by technology service providers where this supports an engagement or Tempo’s business operations. These providers are selected and managed with regard to privacy, confidentiality and security.
How we disclose information
Tempo may disclose personal information to parties who support our work and operations, including:
- professional advisers, consultants and authorised contractors
- technology, hosting, cloud-storage and communications providers
- website, analytics and newsletter providers
- accounting, banking, insurance and administrative providers
- travel, event and study-tour providers
- procurement advisers, suppliers and inspection partners
- project participants and professional advisers involved in an engagement
- government agencies, regulators, courts or other parties where disclosure is authorised or required by law
Information is shared according to the purpose of the engagement, the individual’s reasonable expectations, consent, contractual arrangements and applicable law.
Overseas processing and disclosure
Tempo works across Australia and China and uses technology and professional service providers whose systems or personnel may operate internationally.
Personal information may therefore be processed or disclosed outside Australia, including in:
- China
- the United States
- other countries directly relevant to an engagement, study tour or service provider
Tempo takes reasonable steps appropriate to the circumstances to ensure that overseas recipients handle personal information consistently with applicable Australian privacy requirements and our confidentiality obligations.
Information security
Tempo uses administrative, technical and organisational measures designed to preserve the confidentiality, integrity and availability of personal information.
These measures may include:
- controlled access to information
- secure technology and storage systems
- authentication and account-security measures
- confidentiality requirements
- careful selection of service providers
- secure document and information-handling practices
- review and management of privacy and security risks
Tempo reviews these measures as its work, systems and responsibilities evolve.
Retention of information
Tempo retains personal information for the period required to:
- provide services and manage professional relationships
- maintain an appropriate record of advice and decisions
- meet contractual, accounting, insurance and legal responsibilities
- resolve enquiries, claims or disputes
- maintain security and business continuity
When personal information has fulfilled these purposes, Tempo takes reasonable steps to securely delete it or de-identify it, subject to applicable record-keeping requirements.
Accessing or correcting your information
You may ask Tempo to:
- provide access to personal information we hold about you
- correct information that is inaccurate, incomplete, out of date, irrelevant or misleading
- update your contact or communication preferences
Please send your request to info@tempoadvisory.com.au.
We may ask for information that confirms your identity and authority to make the request. Tempo will review the request and respond within a reasonable period.
Where a legal exception affects the form or extent of access, Tempo will explain the basis for its response and the available next steps.
Privacy incidents
Tempo assesses and responds to suspected privacy and data-security incidents promptly.
Our response may include containing the incident, assessing its effect, taking protective action and notifying affected individuals and the Office of the Australian Information Commissioner where required.
Privacy enquiries and complaints
Questions, requests or concerns about privacy can be directed to:
Tempo Advisory
Perth, Western Australia
info@tempoadvisory.com.au
Please include enough information for us to understand the matter and the outcome you are seeking.
Tempo will acknowledge your communication, review the circumstances and aim to provide a substantive response within 30 days.
You may contact the Office of the Australian Information Commissioner if the matter remains unresolved after Tempo has had an opportunity to respond.
External websites
Our website may contain links to websites operated by other organisations. Their privacy policies explain how they manage information collected through their services.
Changes to this policy
Tempo may update this policy as its services, systems and legal responsibilities evolve.
The current version will be available on this website and will show the date of the latest update.